Exchange Policy

Last updated: September 2026

In short
  • Prepaid orders only — no Cash on Delivery.
  • No returns and no refunds.
  • Size exchange only — if the same product is available in the size you need.

Why we work this way

We’re a small, curated kidswear label that buys in limited quantities and keeps prices honest. To do that, we don’t build the cost of returns into our pricing. So while we can’t offer returns or refunds, we’ll gladly help you exchange for a different size when it’s available.

Size exchanges

We’re happy to exchange an item for a different size if all of the following are true:
  • You request the exchange within 48 hours of delivery.
  • The item is unused, unwashed and still has its original tags and packaging.
  • The same product is available in the size you need.
If the size you need isn’t in stock, we’re unable to offer an exchange for that item.

Wrong or damaged item

If you received the wrong item, or it arrived damaged, please contact us within 48 hours of delivery with your order number and a couple of photos. We’ll make it right — either a replacement or another suitable resolution.

What isn’t eligible

  • Items that are used, washed or missing their tags.
  • Requests raised after the 48-hour window.
  • Change-of-mind returns or refunds.

How to request an exchange

Message us on WhatsApp at +91 98765 43210 with your order number and, if relevant, photos of the item. We’ll confirm whether the size is available and share the next steps.

Exchange shipping

For size exchanges, return shipping is arranged by the customer. If the exchange is due to our error (a wrong or damaged item), we cover shipping both ways.